It doesn't matter who they think you are. It matters who you think you are.

Monday, January 15, 2007

"I'd Like That Without Mushrooms and Bullshit, Please."

The first morning in Taos, we headed down to the plaza to have a quick look around and grab some breakfast. After being scowled at by an angry native of the region, who was working at a souvenir shop, we apparently looked just like the people who suppressed and persecuted her ancestors in the past, we headed to breakfast where we were scowled at by an equally angry stout woman who had hair shorter than the hair on my ass, which isn't very long in case you were wondering.

She looked as though she could've picked me up and thrown me right out the window of the second story that we were on. I'm certain that she could throw me at least 30 feet in the air. I wouldn't go down without a fight though. I'd reach down her pants if I had to and grab a fist full of fur and drag her right out the window with me. And if she had gone Brazilian on me (no hair down there, which I highly doubt - I don't think that she had probably groomed down there since the 70's - and even then it was questionable.), then I would've grabbed some of her piercings. And if she didn't have any piercings to grab? I would've grabbed a chunk of the hair that was growing on her upper lip.

Look, if you're working in a business where you have to wait on people, you know...customer relations? Yeah, that one, if you're working in this business, which I did for many years, if you don't like it, quit. Get out. You don't want to be there and trust me, the customer doesn't want you there either. And if you can't? Fake it. Just knock it the fuck off (the bad attitude) and suck it up. I used to have to wipe people's asses and simultaneously had to make them feel as good as I could about shitting the bed. So, bringing me some food and drink, or selling me some bullshit magnet for the fridge really isn't that big of a deal, is it? Because if it is, you're a fucking whinny baby and you need to get over yourself.

So, this angry Napoleonic/Neanderthal woman of a waitress who looked as though she had just eaten a shit sandwich, asked us what we wanted to drink. We wanted waters to start, which I don't find particularly out of the ordinary. However, this made her even more pissed than she already was. When people are like this to me, I usually end up getting in their faces. I can't help it. I'm a nice person and I tip well, but if you're a fucker, I'm going to find a way to tell you so. I began glaring at her when she'd come up to the table, you know Kristin, giving her my best Donna Martin face. I tried being nice, but she must have been dealing with the after-taste of the shit-anwich, because her lips were still pursed. Or maybe she had just tasted a sour-puss.

We asked her if they were still serving breakfast. She became emboldened with her pending response. She was actually getting excited to tell us that they don't SERVE breakfast. "WE DON'T SERVE BREAKFAST." She glowed through her facial hair for an instant.

So, my Mom responded, "Oh...well...in that case, I'll have the BREAKFAST Burrito."

I followed, "Yes, I'll have the BREAKFAST Burrito as well please." You stupid fucking whore. My Dad and Will ordered the same. She continued to eat shit. It was almost noon and by the looks of the people that we had encountered so far, we all needed a drink. 4 Bloody Mary's coming up. As she walked away, my mother said, "A smile wouldn't be so bad either..."

When Lucifet the Troll returned with our drinks, she was ALL smiles. Meaning that she had most likely wiped her ass on all the glasses, or pissed in them, or something equally awful. She was so pleasant after my Mother said that, I just had a sinking feeling that she sabotaged either our drinks or our food, or both.

Our Bloody Mary's took the edge off and the Breakfast burritos were outstanding. Her spit must have just made everything taste all the better. She really had become pleasant, whether she really had done anything to our food or not, I obviously don't know, but it had become an enjoyable meal because she wasn't acting like a rude jackass...And the Bloody Mary's were kicking in.

She didn't throw me out any windows and I didn't have to grab any piercings or hair. And that's a good thing - to not have breakfast erupt into combat. I don't know what happened to her right before she came to our table all bitchy. Or what may have happened to her the week, the month, or years before we happened on one another. And I don't know what happened to that woman in the souvenir shop who was rude either. But when do we acknowledge the past, whether it be personal or cultural or societal, then let it go? When do we embrace right now, the moment and make the most out of what is happening right in front of us? When are we going to be fully present in the present? Because the past is gone, done and there's nothing we can do about it. And the future is a big maybe, more a hope than anything. But right now, although it's fleeting, is laid out in front of us, silently waiting to be embraced, before it becomes yesterday.

So, I'd like to rephrase my orders at the souvenir shop and restaurant please...I'd like those two stupid magnets and some of that incense that smells like burnt babies. I'd like a glass of water, a Bloody Mary and a Breakfast Burrito please, hold the ass wipige, spit and piss. And for dessert, I'd like a little bit of kindness, maybe even with a smile on top. Even if it's imitation, that's cool with me. Thanks.

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25 Comments:

Blogger Pendullum said...

'I would've grabbed a chunk of the hair that was growing on her upper lip'

some of that incense that smells like burnt babies.

Ohhhh Kevin....
These 'classic Kevin Charnas phrases'are why we love you so very, very much....

And you know she spat in your Bloody Mary's! Right???She just did...
And she didn't wash her hands!!!!
and she probably dropped in some of her' hairs that she kept as a momento from when she was last 'groomed in the 70s' in your buritto but if you are okay with it... so are we!!!

9:42 AM  
Blogger Christina_the_wench said...

*yells to Pend*
"I am eating over here!!!"
More stories, Kev. eep 'em coming. =)

9:44 AM  
Blogger Pendullum said...

Now Christina...
You know better than to eat or drink anything while reading a Kevin post...

10:22 AM  
Blogger Lotta said...

That was a riot! I'm always so afraid to insult the servers for fear of retribution. Brave soul that you are.

11:01 AM  
Blogger Jess Riley said...

I love the way you phrased this.

I'm always afraid of offending the server for fear of their retribution, too. As people bringing us our food, they have too much power over our digestive systems.

11:29 AM  
Blogger Lisa Goldstein/Kelly Kelly said...

I love you AND your Mom. She sounds hilarious too. What a jerk that waitress is and it is scary to think of what cheered her up. Shudder.

Lisa

12:23 PM  
Blogger Mamma said...

You're my kind o' man! I can be as nice as they come, but customer service reps with who forget that "service" is part of their title?! Ooooo, I'll have to get in your face.

Your mom is AWESOME ordering the breakfast burrito!!!

3:36 PM  
Blogger Sayre said...

Perhaps your Mom's comment about a smile being nice snapped her out of her funk - made her realize that her attitude was affecting her potential earning power. Stop sniggering over there, people - it DOES happen!

Signed, Little Mary Sunshine

4:57 PM  
Blogger Slackermommy said...

Hmmm, burnt babies... can't say that I've ever smelled that before but I imagine it smells pretty bad.

6:03 PM  
Blogger awaiting said...

Ya know...when I go through the drive in, I ALWAYS order in an accent.

Imagine their surprise when I roll up in my hummer (what!? I ain't got no HUMMER!!) and I ask for a double cheeseburger without any onions and french fries without salt in a VERY english or COUNTRY REDNECK accent.

They look at me like I am psycho when I pull up and give them my money. Fuckers.

They spit in my food, I always say, spit is the new marinade.

YUM!!

9:58 PM  
Blogger Peter Pan said...

I have a very offensive phrase I use to advise peopel what to do in such situations. It stars with 'kick her in the ..' and the last word, which I happily verbalise in said sceanrios, isnt fit for print.
My fella wont shop with me unless he has to, as he knows what I get like when I get poor service.
I worked in customer services for many years and there is no excuse.

2:18 AM  
Blogger Kevin Charnas said...

Pend - Thanks, dagghling... and yes, I have a distinct feeling that you're right, unfortunately. :)

Christina - You've got it, baby!

Lotta - Thanks, brave or foolish...such a fine line, no?

Jess - Thank you, and yes...I probably should be glad that she didn't pack our food with ExLax.

Lisa - My mother IS actually hysterical...she even tries to run people off the sidewalk if they're not giving her enough room. She's 75.

Mamma - Glad to know that I'm in good company. I wish that I could just let it go more often than I do, but I can't help myself...at least I know that you're out there unable to help yourself either. :)

Sayre - aka "Little Miss Sunshine" - I love you for your heart and your hope and I hope that you're right...and there is a possibility that she did the right thing...or at least not the grossest thing.

Slacker - Yep, pretty bad. It smelled so much better in the store.

Await - you are so damn funny. I'd love to see their faces when you pull up.

Peter - pepper spray works really well too.

6:22 AM  
Blogger Nikki said...

I think you could have taken her.

7:49 AM  
Blogger Janet a.k.a. "Wonder Mom" said...

You totally could have taken her out the window with you...you had backup and the piercing grab would have rendered her helpless, I don't care how tough she thought she was.

And I've never smelled a burnt baby but I know exactly which incense you are referring to.

You crack me up.

8:13 AM  
Blogger Kristin said...

When in doubt, always go Donna Martin.

Damn, Kevin, I want to travel with you!

10:12 AM  
Blogger carrie said...

Damn Kevin, you do sound like the perfect travelling companion, and I'm sure my system would get used to all the ass grease and saliva put in my meals...

But that last line of the paragraph next to last...

so. utterly. perfect.

Bowing to you, oh wise one.

Carrie

4:27 PM  
Blogger carrie said...

Whoops, didn't mean to bogart Kristin's comment above. Sorry.

Carrie

4:29 PM  
Anonymous Moobs said...

When I workd in a restaurant we did not wait to be offended before ... er ... seasoning the food. Why take the chance that the customer only turns pissy once coffee is on the table?

But every time I hear an American laugh about bad service I want to clap my hands and cry. Come to London. I'll let you pick the restaurant I guarantee you will meet the rudest person you have yet encountered. Then we'll hit a department store of a spot of being radar-invisible to shop staff and we'll conclude with a trip on the Eurostar to Paris: European capital of rudeness. They are so good even you begin thinking that asking them for something in return for money is horribly pushy.

This is one for your highlights reel and January isn't over yet.

4:38 PM  
Blogger mollymcmo said...

customer relations, um yeah that would be kinky

donna martin is scary, scary, scary, its like the new face of taco bell.

m

7:54 AM  
Anonymous Jenny said...

I sometimes teach customer service classes here at my job.

I plan on using this as a handout.

And then I plan on getting fired for using it as a handout.

Actually I just plan on printing out and imagining handing it out to the cashier at starbucks who shoots me disgusted looks like I'm an idiot because I don't get your crazy coffee lingo. Like it's going to give your dog cancer if I accidentally say "maple latte, no whip" instead of "no whip maple latte", lady.

But you and I both know that I'll never give it to her because I'm a pacifist. And I'm allergic to pubic hair.

8:44 AM  
Blogger Kevin Charnas said...

Nikki & Janet - Thanks, you two...always remember, it's not the size of the dog in the fight, but the size of the fight in the dog. And she was one BIG dog, mm-kay?

Kristin - Let's go baby, I still think back to you on that bus on Catalina...something tells me that wherever we'd go wouldn't be safe.

Carrie - thank you...I certainly can't take the credit though. It's something I've picked up along the way and try to embrace - "staying in the moment" - so, so difficult to do. I think as individuals and as a society, humanity would be much better off if "staying in the moment" became an epidemic.

Moobs - HHAA!! Funny you should mention Paris, actually not that funny - quite appropriate, I know. When I was there years ago, I quickly got used to the notion that NOTHING was going to come quick. Although, I didn't run into any rude Parisians while I was there. I was probably oblivious.

I've surprised Will with a trip to Paris in March. So, I imagine that I'll be reporting about the "resistance" and La Spit in my coffee.

Molly - Oh yeah, Donna Martin can roll with the best of 'em.

Jenny - would handing it to her disqualify you as a pacifist? Or would it only disqualify you if you followed it with pepper spray, a hair-pull (pick the region) and a kick to the crocth? Yeah, that would probably do it, huh?

Jenny -

11:13 AM  
Blogger Kevin Charnas said...

Moobs - p.s. - my folks didn't bring their shotgun...unfortunately. Because we met a few asswipes that would've made for good target practice.

11:18 AM  
Blogger mama_miga said...

Alcohol always makes a surly waitress seem nicer ;) Glad to see I'm not the only one with this pet peeve - I'm also a big tipper and it irritates me to no end to have crappy service.

P.S. Your post about missing your parents was so sweet it made me cry. I miss my mom so much and that reminded me of when I used to sit in her closet at my grandmother's house to just try to catch a hint of her scent. I can only hope that my kids love me as much as you love your parents - you seem to have such a great relationship.

2:36 PM  
Blogger Kevin Charnas said...

Mama_Miga - And your comment just got me teary...I really try not to take my parents for granted. I try to talk with them every chance I get... We don't have a perfect relationship, that's for sure. We have VERY different opinions on many things. But we love each other like mad.

4:34 PM  
Blogger Oh, The Joys said...

I can't understand how you can encounter anyone at all in the whole universe and not have them fall all over themselves with gratitude for the simple pleasure of being in your company. No. I just can't make sense of a world where you are denied.

I remain, as ever, jealous of everyone that knows you in person and ready to sic my numchuck skillz on the waitress.

Say the word.

6:41 PM  

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